JD – Keystone Partners https://www.keystonepartners.com Keystone Partners Fri, 29 Mar 2024 08:38:59 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://www.keystonepartners.com/wp-content/uploads/cropped-cropped-favicon-32x32.jpg JD – Keystone Partners https://www.keystonepartners.com 32 32 The New “Discussability” of Mental Health: Applications to Organizational Life Post-Covid https://www.keystonepartners.com/resources/the-new-discussability-of-mental-health-applications-to-organizational-life-post-covid/ https://www.keystonepartners.com/resources/the-new-discussability-of-mental-health-applications-to-organizational-life-post-covid/#respond Tue, 23 May 2023 10:00:00 +0000 https://www.keystonepartners.com/?p=8054 This is an update to Howard’s previous blog on the same subject, with today’s context in mind.

Athletes have brought the issue of mental health to the forefront of a national discussion. Superstars in their respective sports including Simone Biles, Naomi Osaka, Michael Phelps and various athletes from professional sports teams, have courageously voiced what other athletes have increasingly openly acknowledged—how they have battled with mental health issues during their athletic careers. Such high-profile expressions of mental health challenges have helped de-stigmatize issues of mental health for everyone. That is, they have made raising the personal and collective issue of mental health more discussable.

What are the applications of this newfound openness to discussing mental health issues within the context of organizational life? Most of us live in organizations for at least eight hours a day, five days a week. For many it’s a lot more time than that. Often, especially prior to the remote work necessities brought on by COVID, we saw our co-workers as much if not more than our families. Certainly, the workplace setting must have something to do with mental health. And it does. The themes expressed by athletes apply to organizations across different levels from executives and managers to individual contributors.

“Stress” is a common word individuals use to express their psychological response to work. It’s a safer word than “anxiety” or “depression,” in part because it’s an accepted aspect of the work experience. We all know that work can be stressful. It’s also a more neutral word. Stress, as psychologists tell us, isn’t always bad. Some of it reflects the “ambition” of wanting to succeed at certain tasks or achieve certain goals. It’s only when stress results in an inability to cope with the external demands these goals require that it becomes “distress” that can manifest itself into other mental health issues. I suspect many employees, at all levels, use the word stress to feel psychologically safer in discussing what are really feelings of distress.

As a coach to senior executives for over 20 years, I note several parallels between what both my clients and athletes describe. A pressure to perform and succeed despite factors that remain out of their control. A reduced sense of self-esteem when things aren’t going right. Frustration with the overwhelming time commitment that comes with meeting high expectations, often at the cost of personal relationships and fuller lives outside the workplace. The emotional toll of fearing “failure” coupled with any accompanying potential financial implications. Surrounding all these issues is the sense of loneliness that emerges when the individual feels isolated by place or position, lacking others with whom they can share their feelings.

Matters were further complicated as we navigated living through the COVID-19 pandemic. There was, for many, a complete disruption of personal connections and social lives and, along with it, the work context was overturned. In addition to obvious issues brought on by the crisis, there is the parallel sense of uncertainty it has brought us for life going forward. Even as we readied ourselves for a return to the office (which depending on the person could engender relief, anxiety, or some combination of both), we have come to understand that for some better and some worse, work life is different for many than what it was before.

So, what do we do to improve mental health in the workplace? Organizationally, there are some obvious safeguards in place within many organizations like employee assistance programs. Increasingly, organizations are offering formal stress reduction programs like yoga and mindfulness, as well as access to fitness classes or gym memberships. But they need to do more than that. We know there is pressure in all organizations to achieve “bottom line” results, but most couple that with an expression of respect and concern about the welfare of their employees. Mental health is also not an antithesis to organizational productivity—it’s promotion can support an engaged, vibrant, and loyal workforce. Organizations that embrace these sentiments authentically need to make an honest assessment about whether their work culture is truly in alignment. That includes setting realistic expectations on work-related tasks by providing adequate staffing and resources. Organizations can better appreciate boundaries on work time, understanding and respecting the value of “time off’ for employees and even executives. This includes respecting, absent “emergencies,” evenings, weekends, and especially vacations, even as the ever-expanding impact of technology is making 24/7 access to managers easier and commonplace.

Offering greater flexibility is potentially another avenue for better mental health. One of the slivers of a silver lining for many employees during and post the worst of Covid has been the flexibility of working from home, in part because of its elimination of long and often unproductive commutes. Understandably, working from home isn’t right and can’t be right for everyone; some jobs require meeting in a workplace with customers or clients. Additionally, personalities are different. Some have found the lack of in-person work interactions somewhat isolating or prefer a natural and concrete break between their home and work lives. Many employees report having worked longer, not shorter, hours from home. Younger employees often miss the comradery and social outlet that organizational life can afford. CEOs and senior managers worry about the impact of virtual work within a culture. However, working from home is also not an all or nothing proposition—home and office hybrid models are being used effectively. Moreover, the ideal working situation and accordingly what flexibility may look like is different for different people and different organizations. The bigger point is that over the last few years by necessity, we’ve learned that flexibility, in some form, is often possible, without damaging and even sometimes enhancing business results.

Of course, it’s also prudent to be realistic about what organizations can and will do to further employee mental health, especially if it’s seen or imagined as having a negative business impact. In addition to the courage in speaking out, athletes (like, for example Simone Biles) have shown that it is critical to take the matter into their own hands. That includes focusing on one’s own needs for mental health and taking decisive action to incorporate steps proven to support mental health (e.g., exercise, meditation, diet, therapy, etc.). It’s ultimately up to the individuals to incorporate healthy practices into their lives even when the demands of workplace stress and pressure often send us in the opposite direction.

For many executives, managers, and other “exempt” employees that may extend to defining personal boundaries for what constitutes reasonable work demands within an organizational culture. For all employees, where possible, that may mean finding the right and maybe a different work culture. None of this is a panacea. However, as executives attend to their own needs in recognizing the organizational conditions and actions that can foster both their own mental health and work productivity, they may also consider the broader changes to organizational life that can do the same for all employees.

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Retire to What? Planning for an “Active Retirement” https://www.keystonepartners.com/resources/planning-for-active-retirement/ https://www.keystonepartners.com/resources/planning-for-active-retirement/#respond Tue, 18 Apr 2023 14:44:25 +0000 https://www.keystonepartners.com/?p=8006 The idea of retirement conjures up different images for people but tends traditionally to focus on various forms of recreation—depending on the person it might be extensive travel, golf, and/or a range of activities with friends. Recreation is still an important component of retirement, and for some people represents the core of it.

Although lessening the grind of 60+ hour work weeks is appealing for most of our clients, men and women in senior executive roles, a vision of endless recreation doesn’t itself immediately feel like a satisfying or desirable goal. They may no longer want to travel at a speed of 200 miles per hour, but they also don’t want to travel at 25 mph. For some, the right pace may be at 50 mph while for others it’s 150 mph. The common thread is how to build a life and a lifestyle that finds the right balance of that “in between.”

The Traditional View of Retirement Planning

Traditional retirement planning has generally not tackled that issue directly. Retirement planning is mainly thought of as a financial exercise. Do I have the money to retire? And if necessary, what potential financial/lifestyle compromises am I willing to make to do so? These are essential questions, and usually any advice I give to clients about these issues starts with recommending a comprehensive picture of their financial situation from a qualified financial planner or accountant. However, while understanding one’s financial position is a prerequisite to good “retirement” planning, it doesn’t end it.

Part of the problem is the word “retirement” itself. The word is so infused with the sense of all work ending that it tends to inherently present a bifurcation—you are either working or you are not. In truth, retirement for many of our clients means less work, maybe even much less work, but it doesn’t necessarily mean no “work”, even if that work isn’t always for pay. For those who no longer want to “work” at all, there is often still a major question: how do I keep myself occupied? Even individuals tired of the grind of work can still long for some of the non-material benefits that a professional job provides, among them intellectual engagement, social connections, and status. Additionally, even those who can afford to make less money than they did previously, can’t necessarily afford, or aren’t psychologically willing, to have no work income at all.

So how do we plan for a life post one’s predominant career and, if not “retirement”, what do we call it? Recognizing the problems and inconsistencies in using the word “retirement” for this time of life, some career coaches started experimenting with new words as a substitute. My favorite among them was the “third age”, a likely nod to the career coaching pioneer, Richard Bolles’ framework of “3 boxes of life”—“learning, work and leisure”. Although I like the phrase the “third age”, most people have no idea of what that means, so I have tended to go with the less interesting but more descriptive phrase of “active retirement”. So how do you plan for an active retirement?

Thinking Through the “Life Sectors”

While Bolles’ use of the word “leisure” can be sometimes taken as synonymous with recreation, leisure refers to the greater freedom for individuals to choose how to spend their time, apart from the dominance that working typically occupies throughout a large portion of one’s life. That can include recreation and as we noted earlier, even work, but the choices represent broader “sectors” of life. They can be labeled in different ways, but I use the following: Work, Finances, Recreation, Family, Learning, Health, Community, Spirituality. I also tend to add an “other” category so that if a client has a goal that they aren’t sure fits neatly into one of these boxes they can add it (and we can often decide where it belongs). The sectors are not always mutually exclusive. Someone can have travel goals with a spouse and that can be captured under family or recreation. There is also no requirement for someone to have goals in each one of these sectors. The idea is to identify which ones are important to you.

Most of these sector labels are self-explanatory, but two may need a little more description. “Community” pertains to the goal of engaging in some way with improving one’s larger social environment. That can be involvement in a governmental or nonprofit issue or organization within the confines of one’s town, state, country, or on something that pertains to community on a larger global basis. “Spirituality” refers to ways of seeking deeper meaning in one’s life, whether through religious or secular means.

Prioritizing and Setting Concrete Goals

Having thought through these sector headings, the next step in planning for an active retirement is to figure out which are important to you, how they fit together in terms of importance, and establishing more specific action goals for those selected. How do I want to spend my time? That is the question we have clients ask themselves when figuring out what sectors are most important to them. Planning for an active retirement in part represents two pie charts—one comprised of the current life sectors in one’s life in their rough allocations, and another one with the desired future sector allocations. The second chart doesn’t have to be a static picture of the future. It could change dynamically over time as one’s interests and priorities change.

Most clients start with examining the finance category because the question of “how much money do I need to make going forward?” is often the major constraint for assessing how much the “work” sector will play in one’s, at least in the immediate future. Distinguishing between financial “need” to make money and psychological “want” to make money is important. Finances have both objective and subjective components. “I need to make this much money to cover my current spending” is an objective reality, but whether one’s current spending is all necessary can be more subjective. Do I need that extra house, and at what cost to my other life interests? Additionally, there are some clients who believe they need to make more money despite their financial planner saying otherwise. It can be out of habit—”I’ve earned since I was 15,” out of the anxiety of a financial calamity—”suppose we enter into an economic depression,” or out of guilt—“my father worked until he was 75, what gives me the right to retire at 62?”

To be clear, we make no judgments about these things for any person. Our aim is to help clients be aware about their assumptions regarding money so they can make intentional choices about what is right for themselves now. Not what their father or mother did, and not what was right 15 years ago.

Intentionality speaks to choices across all the life sectors. “What do I want to do with the rest of my life?” is an enormously important question, and examining one’s aims across the spectrum of life sectors is a good way to begin to address it. But intentionality also speaks to concreteness. “I want to get healthier” is a wonderful start for priority within the health life sector but it needs specificity to help bring it into reality. For example, “I am going to contact a personal trainer” is a specific action step someone could apply towards that goal. Each of the life sectors need to be pursued through a set of actions. Figuring out which sectors, goals, and actions helps bring intentions to fruition.

Understanding the Role of Work in Your Allocation

As we indicated earlier, the idea of an active retirement doesn’t necessarily mean that someone isn’t going to work at all (though that could be the case), just that he or she might be either working less, or that the “work” pursued is not primarily in the interest of making money. Maybe it’s moving to a different kind of work environment, a part-time role, board work, a paid position connected to an avocation, or some intellectually engaging volunteer role. What we often see in folks desiring an “active retirement” is an interest in creating greater passion and/or building more flexibility into schedules to be able to devote time to goals in other sectors. Although there is often worry about the real obstacles of age discrimination for senior executives seeking new full time roles, the wisdom that comes with experience is often prized for roles that demand specific expertise in a more concentrated form—that can include, among other things, developing one’s own consulting practice, interim executive roles, teaching, and corporate or nonprofit board positions. It can also include a “portfolio” of multiple work activities (that can be coupled with non-work life sector activities.) 

Engaging with Your Spouse, Partner, or Significant Other in “Retirement” Discussions

Retirement, active or otherwise, can impact partners, and their plans may have an impact on yours. Retirement can be a wonderful time for relationships, but it often represents a major transition in lifestyle. For some, that may be getting used to the experience of having both individuals home much of the time (though in a post-COVID world it’s possible couples have better adjusted to that). But even more significantly, life sector allocations do not always match exactly. It may be that while one partner is ready to slow down a bit in terms of work, the other isn’t. Or one wants to slow down but the other wants to stop. I had a client who complied with their wife’s requests to contain work within certain parameters (for example, limiting their consulting practice to six months a year so that winters could be spent recreationally in a warm climate.) Or both want recreation but have different visions of what that means. I also was once involved in discussions with a client and her husband. They both had visions of retiring elsewhere, but only realized during our collective discussions that she had in mind somewhere in Florida and he had in mind somewhere in Europe. The point in this is that conversations between couples to clarify their respective retirement assumptions and expectations are valuable in building a mutually satisfying next stage of life.

The Value of Planning

Thinking of a life beyond the dominant goal of making a living can be very exciting. However, it can produce anxieties in people who aren’t sure what that life will look like in terms of intellectual engagement, or how they will get there. There are a myriad of tactical steps towards the “getting there” part not addressed in this blog. But the first step of the process is figuring out a vision of what a satisfying “active retirement” looks like for oneself. Financial planning is critical towards any retirement, but a satisfying active retirement is not just about finances; it’s about developing a full plan for how individuals want to devote their time over the next chapter of their lives, and beyond.

Essex Partners: Experts in Executive Transitions and Retirement Planning

Are you preparing for a career transition and considering retirement as a possible option? Our team of experts has been helping executives like you for nearly 25 years through our breadth of corporate sponsored services curated specifically to meet the needs of senior level and C-Suite executives. Interested in learning more? Contact us today.
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Making Major Organizational Change? Don’t Outrun your Sponsorship https://www.keystonepartners.com/resources/making-major-organizational-change-dont-outrun-your-sponsorship/ https://www.keystonepartners.com/resources/making-major-organizational-change-dont-outrun-your-sponsorship/#respond Tue, 06 Sep 2022 00:00:00 +0000 https://www.keystonepartners.com/making-major-organizational-change-dont-outrun-your-sponsorship/ As long-time career coaches, we have seen it happen a myriad of times: a previously highly successful executive leaves his or her new company after a relatively short period of time when the transformation they embarked upon, initially at the company’s request, creates too much of an organizational backlash. Consequently, one major piece of advice we give to all clients landing a new role: when implementing major organizational change, don’t outrun your sponsorship.

Implementing Change: What’s the Real Mandate?

Many new executives coming into an organization believe that they have been given both the mandate and the authority to change the organization in significant ways. However, when implementing such change, these leaders need to either keep in mind or quickly learn that such a directive comes with an unspoken caveat-don’t significantly disrupt the comfort of others in the organization while doing so.

Of course, that is not the message executive candidates typically receive throughout the interview process. There, the focus is about the organization’s need for dynamic change or “transformation” to stay viable in meeting the current demands of the market. This, coupled with the fact that the interview process is often imperfect with respect to the mutual sharing of information. During any interview process, job candidates are in a selling mode, working to convince others of their perfect fit for the role (“yes, I can do that”) while hiring managers (including the CEO), are in a recruiting mode, trying to put the best possible light on the company’s situation and prospects (“yes, we need and are ready for this kind of change”).

This type of selling and recruiting mindset sets the stage for a problematic dynamic-an executive, entering the organization with only partial information, not only believing they have been given an edict to engender change, but as a committed senior professional, feeling the need to attack that edict with a sense of urgency. Yet those good intentions backfire when that urgency runs against an organizational structure that perceives a particular set of changes as uncomfortable and/or unnecessary. The pushback often filters upward to a hiring manager or a CEO who, rather than recognizing the efforts of the executive in achieving critical organizational objectives, comes to see the new executive as a heavy-handed and somewhat clumsy leader who doesn’t fit the organization’s culture.

The Safer Way to Effectively Pursue Organizational Change

So, is the lesson of this dynamic for new executives to avoid pursuing an agenda including change? No, that perspective too is fraught with danger. The senior executive who hires someone with a change goal in mind does expect action and results; they often just want them done “clean” of the messiness often inherent in any major organizational change. Therefore, effective executive action is neither a blind pursuit of transformation nor an acceptance of the status quo. It’s finding that sweet spot where that mandate for major change emanates from an organization’s most senior leaders. That is, major organizational change requires broad and committed sponsorship at the highest organizational levels. 

What are the strategies for gaining that sponsorship to pursue a major change agenda?

·       Understand in concrete terms the hiring executive’s agenda and timing.

Many conversations about change, especially in the context of job interviews, can be relatively abstract. A hiring manager, even if it is the CEO, may have a general sense of where they eventually want to get with respect to an organizational issue or problem, but may not immerse themselves into the specifics of that vision or how they envision getting the organization to that point. A hiring manager may also not always want to share sensitive information -or ‘dirty laundry’ -with someone who is not yet formally an employee, especially while trying to recruit them for the role.

While it is often the hired executive’s job to figure out those details, it’s good to start with a deeper understanding of the hiring manager’s assumptions regarding the nature of the changes being sought. What would success look like for those changes? What are the expectations regarding the timeline for the changes to take place?

·       Dialogue with important change constituencies.

A hiring manager is perhaps the most important constituent for a senior executive, but not generally the only one. The first weeks of a new role should be spent speaking with others in the organization, in part to get to know people on a more personal level. But it also helps to get a sense of how others may be impacted by potential initiatives and who will have the power to support or quash them. Dialogue is important to get at the root of someone’s actual feelings about a change. Though sometimes initiatives are thwarted by overt pushback, often it can also be undermined by the more subtle sabotage of inaction or whispers of frustration designed to get back to the executive’s hiring manager and/or CEO. When executives are focusing on organizational change, let alone “transformation,” they need to build a realistic understanding of the forces both for and against it.

·       Recommend and negotiate a change strategy.

Change in organizations is often highly political. That’s not necessarily intended as pejorative, but as a recognition that individuals within the organization have different perspectives on what is right for the company, their team, and themselves. Like all politics, making change is about understanding these perspectives, influencing them, and building the right coalitions of support. Armed with the new information and perspectives, this also means going back to one’s manager with an honest assessment of what it will take to get the change, the pros and cons that come with it, and a recommended plan and timeline for doing so.

This includes presenting the unintended consequences of certain changes, preparing managers for the possible blow back from part of the organization, and their implications for the company’s ultimate success. Anticipating and preparing executives for challenges that may arise as part of a major change initiative will reduce the chances of other executives overreacting negatively when challenges do occur. Sometimes that means also pushing back on initial assumptions regarding expectations, strategy, and timelines for implementation. This can be hard, but an honest conversation in which realistic expectations are set in terms of reactions, results, and timing is better than failing to meet them.

·       Secure buy-in and sponsorship.

The culmination in assessing a change strategy, as well as its tactical approach, is to get explicit buy-in and support on it from would-be sponsors. Know that they understand and back the implementation of said strategy. This necessitates basic agreement on the scope and speed of making changes against the backdrop of how they will impact the organization, both positively and negatively. Tell organizational leaders directly what is needed from them in order to make a major change or transformation work. Utilize their organizational authority and influence as a resource for the change.

Advancing Organizational Change: There is Safety and Strength in Numbers

Major organizational change and transformation is inherently difficult. Change can evoke fears in an organization on a range of both business and personal issues that generate pushback. At its core, the central question in making a major change is: how critical and urgent is that change to the company’s ultimate success to live with the challenges and pushback that are bound to occur? And, who will convey this criticality and urgency? Successful execution of major organizational change is an inherently collective enterprise. Executives, especially those new to a company, who pursue change unilaterally, do so at their own peril.

We Can Help

Keystone Partners serves as a catalyst for the development of leaders and their organizations to create sustainable business advantage, and has been doing so for the last 40 years. Interested in learning how we can help your team create meaningful change? Contact us today to learn more.

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Retirement Planning Redefined https://www.keystonepartners.com/resources/retirement-planning-redefined/ https://www.keystonepartners.com/resources/retirement-planning-redefined/#respond Tue, 10 Sep 2019 00:00:00 +0000 https://www.keystonepartners.com/retirement-planning-redefined/ I just googled “retirement.” The first three results were articles focused on financial planning; beyond a Wikipedia definition opening with a downer of a reference to “the withdrawal from one’s position or occupation,” the results page was filled with salary calculators, a link to the Social Security Administration page on retirement benefits, and advice on how to “achieve” retirement through a singularly financial lens.

Informed, long-term financial planning is essential to secure important retirement outcomes – those that meet both planned and unanticipated events; however, to prepare for an optimal, healthy retirement we must also invest effort in building paths to satisfaction and fulfillment in life spheres that transcend the piggy bank.

Here are some key areas for exploration that deserve to be on equal footing with financial analysis. Each question and follow-on discussion will build on the preceding one to help flesh out some of your unique best options.

Once you retire from full time employment . . .

                                    . . . how will you define yourself?

While members of the work force we define much of our identities by our jobs. When striking up a get-to-know-you conversation with a stranger chances are we have an urge to anchor ourselves in large part by using our professional role.

Retirement indicates a transition to something less than full time work, and sometimes no paid work at all. What will you add into your life to help redefine your current identity? Fast forward and picture yourself meeting someone new. If they ask what you do rather than saying “I used to . . .,” how will finish the sentence “I am. . . “?

                                    . . . how will you spend your day?

When the workday routine ends many feel adrift at sea. Our lives on the job are defined by what needs to get done on behalf of a larger organization. You have a general sense of what others expect you’ll do each day to get closer to the finish line; much of our existence – our to-do list, our physical presence, our attention – is spoken for on some level.

After a lifetime of working, it is only natural that we dedicate part of our new-found freedom to pleasurable things that we either didn’t have time to do, or had to pack into the moments between work responsibilities. Part of the romantic vision that some assign to retirement is that it is one long vacation.

Vacation during our work lives gives us a chance to break away and do something different, usually for a week or two. What if there was no return-to-work date looming? We humans crave novelty so there should be enough variety in our lives to meet that basic need. Having too much of a good thing like prolonged leisure may disappoint, unless we introduce diversity in how we spend our time.                           

                                    . . . how will you connect with the world?

This question has two parts. First, even if you wouldn’t consider everyone you work with a friend, the workplace and job responsibilities naturally create a swirl of social interaction and human connections. Once you turn away from the built-in social network of team members, colleagues and clients where will you find a replacement for the basic human need of social engagement?

Second, how will you feel connected on a more philosophical level, to something beyond yourself? Whether it’s spending time in nature, studying your spirituality, volunteering or engaging more deeply in your community needs, using our time and talents in engaging with the world satisfies our need to be a part of something outside of ourselves.

                                    . . . how will you balance your needs with those of others?

Our personal lives bring many of their own obligations. Whether it’s as caregiver or as partner in a relationship, parts of our lives are dedicated to addressing other people’s wants and needs. What will you commit to doing for yourself? First, and most importantly, take time for self-care so that you can bring the best version of yourself to whatever you do. Preserve time for your hobbies, new learning opportunities, formal education for things that are of interest rather than must learn for our jobs.

If you have a hard time saying “no”, then I urge you to start practicing. You may be tempted to fill your dance card, however, one of the benefits of retirement is taking the time to do the things for which you never had time. Prioritize service for others that you feel are must-do’s, and give yourself time to settle into your new chapter before you commit yourself to the nice-to-do’s.

                                    . . . will you want or need to work?

People who return to paid work after retirement don’t all do so because they need the money. For some, primary motivators for seeking work could be that they crave socialization, a sense of structure, intellectual stimulation or a way to remain active. Regardless of your current retirement plan you may want to be prepared for an eventual job search. Craft a resume that shows your accomplishments in relation to the role you’d like. Keep track of start and end dates from prior roles for easy reference when filling out applications. If you’re on LinkedIn stay engaged in light-touch ways that keep you connected virtually with those in your circles.

Transitioning to retirement poses challenges for many, today more so than ever. People are living longer, healthier lives and recognize the value of continuing to stimulate the mind. The key to success is redefining the notion of retirement: finding new ways to connect with personal passions, contribute to the community and lead a fulfilling life. With the trend and emphasis to bring one’s whole self to work, we should also consider the whole self when thinking about retirement.

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